Terms of Service

1) Overview and acceptance

Tripora (“we,” “us,” “our”) provides a platform experience that helps travelers discover and request booking for travel experiences (tours, tickets, activities, and similar services). When you browse the site, create a request, or contact our team, you confirm that: (a) you are at least the age of majority in your jurisdiction, (b) you can form a legally binding agreement, and (c) you will comply with these Terms.

If you do not agree with any part of these Terms, do not use the website or submit a booking request.

2) Services and how bookings work

Tripora may present categories and sample offerings. Availability, final pricing, and confirmation depend on provider capacity and operational constraints. Submitting a “booking request” does not guarantee confirmation. We may contact you to clarify details (dates, group size, preferences, accessibility).

• Request stage: you provide details; we evaluate feasibility and follow up.
• Confirmation stage: when applicable, we confirm the experience details and provide the next steps.
• Provider delivery: experiences are delivered by third-party providers; their rules may apply.

3) User responsibilities

You agree to provide accurate, current, and complete information. You are responsible for: passport/visa status, health requirements, local laws, and meeting at the correct time and location.

You must not misuse the website, attempt unauthorized access, interfere with security features, or submit harmful content.

4) Pricing, taxes, and currency

Pricing displayed on the website may be indicative or subject to change based on seasonality, demand, provider pricing updates, or add-ons. Taxes, fees, gratuities, transportation, and personal expenses may not be included unless explicitly stated.

5) Communications

When you submit a request, you authorize us to contact you by email or phone regarding your request, service updates, and clarifications required to process your booking. You can request to stop non-essential communications at any time.

6) Cancellations and changes

Cancellation and change policies can vary by provider, product type, and time to departure. Your request may be subject to provider cutoffs, partial refunds, or non-refundable components. See our Refund Policy for details.

7) Prohibited uses

• Using the site for unlawful purposes or to violate applicable regulations.
• Submitting fraudulent booking details or impersonating any person.
• Attempting to scrape, reverse engineer, or disrupt platform operations.
• Uploading malware, or using automated systems that overload the site.

8) Intellectual property

The website design, content, branding, and materials are owned by Tripora or licensed to Tripora. You may not copy, distribute, or create derivative works without prior written permission, except as permitted by law.

9) Disclaimers

The website and services are provided on an “as-is” and “as-available” basis. We do not guarantee that the site will be uninterrupted, error-free, or that all listings will be available at all times. Travel experiences may involve inherent risks. You assume responsibility for evaluating suitability and safety for your situation.

10) Limitation of liability

To the maximum extent permitted by law, Tripora will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of the site or participation in experiences delivered by providers.

11) Indemnification

You agree to indemnify and hold Tripora harmless from claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the service, or violation of any law or third-party rights.

12) Changes to these Terms

We may update these Terms from time to time. The “Effective date” above reflects the latest revision date. Continued use of the website after changes means you accept the updated Terms.

13) Governing principles

These Terms are intended to be enforced to the fullest extent allowed by applicable law. If any part is found unenforceable, the remainder will remain in effect.